Shipping & Payment
We hip all articles to all European Union countries and to Ireland, Switzerland and Norway.
Austria; Belgium; Bulgaria; Croatia; Cyprus; Czech Republic; Denmark; Estonia; Finland; France; Germany; Greece; Hungary; Ireland; Italy; Latvia; Lithuania; Luxembourg; Malta; Netherlands; Norway; Portugal; Poland; Romania; Slovakia; Slovenia; Spain; Sweden.
Customs clearance is an obligatory procedure for all goods crossing a border between countries. The clearance usually takes 1-2 days but sometimes may take up to 7 business days if there is a delay at Customs so you may, therefore, experience a delay in receiving your items. While we make the effort to ensure all parcels pass through customs without issue (99.5% of our parcels go through the US, Canadian, the UK and Australian customs smoothly), individual countries have different criteria. In the unlikely event of your parcel gets lost or stuck at Customs for more than 2 weeks, we will reship it for free or give you a full refund if preferred. We also split bulk orders or large quantities (for example, 500 tablets) into several packages (300 tabs each) and ship them separately every 3-5 days in order to avoid any issues at Customs.
NO, unfortunately, we DO NOT serve the following countries due to stringent import regulations:
Brazil; Mexico; Algeria; Armenia; China; Indonesia; Israel; New Zealand; Japan; Jordan; Pakistan; Saudi Arabia; South Africa; Taiwan; Thailand and The United Arab Emirates.
We are currently able to offer you the following shipping option:
Free Shipping from germany
Your order will be dispatched within 2 hours after receiving the payment. We’ll email you a tracking number as soon as possible (germany). For other eu countrys tracking is not avaible (if you want tracking and signature please make a note in ceckout form).